About this policy Placeholder
This placeholder separates the kinds of money that appear in Tamanly: the management company’s subscription, resident bill payments made online, and bank transfers supported by a slip. It is not a refund policy and should not be relied on.
Management subscription Placeholder
The management subscription is charged per unit per month. Pricing is provided on request and will be confirmed in a commercial agreement. Placeholder: cancellation notice periods, pro-rated refunds and what happens to data after a workspace is closed will be set out in that agreement.
Online bill payments Placeholder
Online bill payments are processed by Billplz. Placeholder: requests to refund or reverse an online payment will follow Billplz’s process and the management company’s own billing rules.
Bank-transfer slips Placeholder
Payments made by bank transfer and supported by an uploaded slip are decided by the management company after staff check the slip against the invoice or debit note. A rejected slip is not a payment. Placeholder: how a resident is refunded for a transfer that was made in error will be agreed between the resident and the management company.
Permit deposits Placeholder
Placeholder: refundable contractor deposits are returned according to the permit status in the app, after inspection or completion rules set by the management company. Those rules are not defined on this page.
Contact Placeholder
For more info please contact jwitmalaysia@gmail.com